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Usability Workshop in Singapore
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Learn the Art and Science of Usability Testing

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Training

Training Workshops
: Overview
: Accessibility Technical Training
: Creating Usable Websites
: Developing an Effective Strategy for Online Crisis Communications
: Enhance Your Website With Better eRelations
: Essentials of eGovernment Usability
: Improving Web Usability
: Learn the Art and Science of Usability Testing
: Mobile Usability Training
: Power writing for the Web
: Taxonomy and Knowledge Organization
: Usable Web Design
: Human & Computer Interaction
: Human-Centric Product Design
 
Trainers
: Lin Qiu
: Suzanne EL-Moursi
: Rosemary Seva
: Dr. Alvin Yeo
Workshop Schedule
Training Delivery Style
 
Workshop Objectives

Despite huge cost and time investments, and presence of useful features; many websites, intranets and software end up being too-hard-to-use for users who ultimately discard them.

The objective of this 2-day, research-based workshop is to arm you with:

> comprehensive knowledge about the cutting-edge usability testing techniques and tools
   
> the ability to accurately predict how users will experience your website, intranet or software
   
> the ability to align your design efforts and product offerings to suit your users' goals, needs and capabilities

Why you should attend this Workshop

The consequences of not testing your designs include:

> Inability to authentically validate concepts in early design stages
> Lack of prioritized project planning about which features to build and when
> Dissatisfied users, lost customers
> Cost of redesign
> Bad publicity
> Lost investment in time, money and effort
> Increased burden and cost on training and support call

"The whole course was important as it took me through the process of understanding the 'user' and then 'usability'."
Kavita Subramaniam
DSO National Laboratories

"The course content I found most valuable to me was the testing tools and the 'how to' section of capturing data. It is useful and important to capture details as these are more often lost over time without proper recording."
Tay Woon Peng
DSO National Laboratories

"The valuable change I can make to my workplace now is that I can start applying heuristic evaluations to future designs of systems.
Jasmine Teo
National Computer Systems (NCS)

Untested design can cost 40% of repeat traffic...

Trainer sharing test tips with participant
Our Trainer sharing Usability test tips with one of the participants.

Workshop Overview

Day 1

  • What is Usability Testing?
  • The Usability Engineering Life-Cycle (UELC)
  • The 4 stages of conducting usability tests
  • Which design elements to test?
  • The 6 testing tools
  • Rapid prototyping
  • Usability Assessment Criteria
  • The 8 different usability testing methods
  • How to choose the best Method
  • Interactive Session: Conducting Heuristic Evaluation

Day 2

  • Live User Testing
  • Informal vs. Structured Techniques, including usability lab testing
  • Planning for the test
  • Monitoring the test
  • Follow Up and Debriefing
  • 10 secrets of effective Test Reports
  • Interactive Session: Conducting a live user test
  • Practical issues: Recruiting users, how many users to test, cost, etc.
  • Open Forum: Questions
  • Workshop Wrap Up

Duration

2 days (9 am to 5 pm)

To find out more

  1. Call us at 65-63271545
  2. Email us at training@microusability.com

 


10 Jalan Kilang, #03-06 Sime Darby Enterprise Centre, Singapore 159410
Tel: (65) 6327 1545 | Fax: (65) 6491 5009 | Email: info@microusability.com

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