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Usability Testing

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Usability Services

 
» Usability Testing
Usability Audit
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Product Conceptualisation

Usability Testing Process

Our usability testing techniques uncover a wealth of usability and ergonomic problems. Our aim is to give you high impact solutions. With on-going tests we can help you create a near perfect user experience.

How do we conduct usability tests?

  • Observing and recording actual user behaviour
    It involves observing real users perform real-life tasks with your interactive product.
  • Analysis of findings by usability specialists
    The observations are then analyzed; problems are reported.
  • Recommend high impact solutions
    We don't just report problems. All our analysis reports include high impact solutions.

When should I conduct Usability Tests?
Usability tests can be carried out at any stage of product development.

For maximum results: Tests should be conducted from the conceptual stages throughout the product development process, till the product is ready to launch. Early tests are conducted with 'prototypes'. Testing with prototypes is speedy, inexpensive and effective, and it helps you detect usability flaws early and save redundant redesign costs.

How many users do I need to test with?
The number of users as well as number of tasks to be carried out by them depends on the complexity of your specific product. Tests can be conducted in usability labs, but to capture the usage scenarios more realistically, we usually test in the user's natural surroundings. 

Benefits
  • Eliminate guess-work and get honest, first-hand feedback from real users
  • Make informed decisions about which features to build and prioritize project schedule
  • Detect conceptual problems early to save redundant time and costs of redesign later
  • Reduce burden and cost of post-launch support calls
  • Achieve an unmatched competitive advantage, strong brand loyalty

Get in touch with us
Click here to receive more information about our usability services.

 


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