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Resources

Basics
What is Usability?
Why is usability important?
When to implement usability?
Usability Testing
Usability Testing: What is it?
Focus groups are not usability tests.
How can I find out what my users really need?
Save money and test with prototypes first.
User Behavior
Top 10 user complaints
 

MicroUsability articles and tips.

Save money and test with prototypes first. - October 2003
Focus Groups are not usability tests. - October 2003
Top 10 user complaints. - September 2003
How can I find out what my users really need? - August 2003
Usability Testing: What is it? - August 2003
When to implement usability? - July 2003
Why is usability important?- June 2003
What is Usability?- May 2003

External Links to usability resources.

Usability in the News

Mazed and Confused. - CIO Magazine
Empower your web site with usability - ChannelNews Asia
Web Usability Guru Pitches better design in Asia - CNN
E-tailers: Only One Chance to Survive -Internet.com

Usability Benefits
Benefits of Usability - Usability Professional Association

Cost justifying ease of use - IBM Report

User Testing: Does Your Site Need It? - Hanson


Usability Process

Usability in the Development Process - Microsoft
User Engineering - IBM Report
User-Centered Design Process -IBM Report
   


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