MU e-Billing
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Do you find your subscribers relunctant to use your eBilling solution?

If so, are you unable to determine the most common problem faced by your eBilling subscribers?

Have you noticed a decline in your subscriber base partially due to a more usable eBilling solution offered your competition?

Saying 'yes' to any of these questions means that your eBilling solution is an immediate concern. Through MU eBilling, and the right mix of usability services, we have a ready made solution for you.

What are the benefits?

E-Billing as preferred mode of payment

By ensuring reliability, and convenience to subscribers of Telecom Service Providers or any other organization, subscribers would feel comfortable making e-Billing their preferred mode of payment. By engaging us, we can help reveal the obstacles to users as they perform their intended tasks on your e-billing solution.

Reduce cost of handling payments

As more subscribers use eBilling as their mode of payment, the cost of handling payments and the interface with the banking system will go down. By the presentation of new and innovative tools, service providers see this as one of the ways of enhancing or maintaining your organization's leadership position in the service sector.

Any examples?

Yes, we have experience assisting a major Telecommunications Service Provider. We were involved in the usability evaluation and drafting out wireframes for the new eBilling Portal interface.
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Interested in knowing more?

By selecting 'Get Started', we will take in your contact details and we will share more with you on this solution specific for your organization as well as the investment needed. Alternatively, if you would like to speak to an expert online, go to 'Ask Live'.