'In person' Usability Testing
This is usability testing conducted 'face to face' with a test moderator in a usability lab facility or at the users natural environment for using the interactive product.

'Remote' Usability Testing
Conducting usability testing "remotely, without the need for the Moderator and Participant to be in the same place at the same time.

Usability Testing & Audit
Usability Testing involves observing real users perform real-life tasks with your product, A usability audit tells you where your products stands in terms of usability before usability testing. A powerful package combined.

Usability Testing & Audit

This is a project for evaluating over 21 government e-services. Usability testing and audits were conducted. The objective was to take the e-Services closer towards truly becoming a "self service tool. Users should be able to use these online services without confusion, without any help from external sources.