Full Package where we handle the full user research process, prototyping, and monitoring /advisory services.

Project Management Package where we become your single point of contact to ensure that the development / design partners build a user centric solution.

Validation Package where we come in as external auditors to validate the user experience the product developed by your 3rd party vendor from start to finish.

'Validation' package

For the Central Narcotics Bureau, it was a 'Validation' working arrangement. Extensive quantitative and qualitative aspects of the user research were delivered with multiple rounds of usability tests. The appointed 3rd party was monitored and guided by us throughout the development process.