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User research involving usability tests, focus groups and dairy studies with targeted users in the Middle East.

Client

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Paypal

To understand current and prospective Paypal Merchants are able find information they are seeking while learning about PayPal and determining if...

User research involving usability tests, focus groups and dairy studies (using blogs) with targeted users in Singapore and Hong Kong.
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Re-design of the new government portal involving a highly interactive information architecture workshop with stakeholders, card sorting exercise...

Mobile Alliance

To conceptualize and design the http://appv.mobilealliance.sg...

To develop a model that could help in lowering the threshold to apply mobile technology and services within the construction industry. This...

To gather end user feedback that will help to develop next releases of the Mobile Search application. This project was delivered in the United...

To evaluate the arabic editing experience on particular model of a mobile device compared to other competing devices. This project was...

HSBC

To gather rich, comprehensive and qualitative information about the current users of the internet banking system, especially their...

To revamp the business.gov.sg website so that it becomes more consistent with user needs. There were significant user experience issues with the...

To gauge the users’ understanding of using the BizFile application and successfully completing an assigned task. And then too...

To examine orchestration issues to optimize interfaces for efficiency to enhance the user experience and reduce queue wait time. This project...

To anticipate future usage in order to be able to develop the new configurator according to the needs of the users in China and to minimise...

To identify what kind of mobile e-learning application material would best serve the retail staff in mobile phone shops so as to help them pick...

User centred design for a Case Management System, an island-wide Police Intranet System to be used across all Police Divisions (estimated to be...

Usability Testing for the Bosch China website. Design of the homepage - Which version was preferred and why? Comprehension of and navigation...

To identify gaps in the current website that could keep users from easily finding the right information or service quickly. This project...

To improve the usability of a search application designed for mobile phones. This project was delivered in China (Hong Kong) and...

To establish a common web interface and design standard, and best practices for Singapore government websites. This project was...

Usability Enhancement of their web-based global distribution system for Hajj and Umrah travel. This project was delivered in Saudi Arabia (...

To develop usability goals and guidelines for the implementation of usability best practices in the IDEAS portal. This project was delivered in...

To arrive at clear proposals on how to improve the usability of the Microwave Radio software products based on real end-user feedback. This...

To observe and recognize the issues and identify the gap between the current system and current need affecting on the mobile work of the medical...

Ensuring quality of interaction design and gathering information on how the users are able to input the characters on the mobile device in the...

To revamp the design of www.gov.sg to make it consistent with user needs and to ensure user-...

To identify the usability issues as well as the gaps between the public's expectations and the government's delivery of the portal. This...

To gather rich, comprehensive and qualitative information about its potential users, especially their interaction behaviours, relationships and...

To identify usability issues and identify gaps between the user's expectations and the agency's delivery of the e-service. This project...

To reveal the obstacles that users face when they perform their intended tasks on the billing portal. This project was delivered in Singapore....

To discover the needs of IPTV users who were specifically people who have moved to Singapore from Vietnam, Thailand and Cambodia. This project...

The broad objective of the user experience discussions project was to gather consumers’ and businesses’ payment needs, expectations...

ROSES www.mha.gov.sg/ros is an online system that provides information about registered societies and...

Scenario analysis and gathering of requirements, prototype design and user testing, delivery of detailed design & style guides, and finally...