User research involving usability tests, focus groups and dairy studies (using blogs) with targeted users in Singapore and Hong Kong.
Long term relationships have been formed with private enterprises and global players. For 8 years now, such global players have been hiring our usability services to continually evaluate and test their interactive products and services in key Southeast Asian markets.
In the public sector, we have worked closely with the Singapore as well as the Malaysian Governments. A major milestone is when we assisted the Infocomm Development Authority (iDA) of Singapore to kickstart the Web Interface Standards and Usability Guidelines for Government e-Services. These standards and guidelines have now been adhered by every government agency.