Secondary menu

Home › Solutions › eFiling

While business filing online presents the Government with a series of advantages, this may not be so clear to its users. Enhancing this service so that it adequately communicates to its subscribers.

MU Business e-Filing

In order to ensure adhesion and the success of the business filing eServices, the tool needs to be enhanced with a high level of usability in mind, so that, in time, the eServices become smoother for the Government agency's customers.
 

Summary of benefits

  • Raise the users comfort level when using the eService
  • Minimize the number of mistakes users could potentiallity make
  • Narrow the gap between user expectations and product offerings
  • With all this, better able to predict customer predictions


Any Examples?

The online business licensing for the Business.gov.sg achieved achieved significant gains in terms of 90% reduction in processing time and 50% reduction in data entry.


 

 

 

Enterprise
 
Government
 
Small Business