By ensuring reliability and convenience to subscribers so that they would feel comfortable making e-Billing their preferred mode of payment.
By engaging us, we can help reveal the obstacles to users as they perform their intended tasks on your e-billing solution.
As more subscribers use eBilling as their mode of payment, the cost of handling payments and the interface with the banking system will go down.
By the presentation of new and innovative tools, service providers see this as one of the ways of enhancing or maintaining your organization's leadership position in the service sector.
Yes, we have experience assisting a major Telecommunications Service Provider. We were involved in the usability evaluation and drafting out wireframes for the new eBilling Portal interface.