Over the years, we compiled feedback from our clients around the world. Responsiveness and high quality deliverables topped the feedback list from our clients.
Experts assigned are proactive, committed and responsive. Reports and prototypes delivered by the experts were professional and insightful.
Participants recruited were generally of good quality. Recruitment closely follows the screeners provided.
Good usability lab facilities in various locations. The very large one-way mirror and multiple camera recording with live streaming made it easy and very useful to observe test sessions and gather findings.
Schedules were adhered to closely and there quick and efficient communication. Time difference caused no issues for international testing.
Provides its own cultural insights in the audience selection and during the analysis of the findings.
The project team assigned was professional, proactive, committed and responsive to our needs.
The team shared with us the methodologies and how the project was executed in great details.
The project schedule was adhered to closely and the deliverables are professional. The outcome of the project was very insightful and useful.
Alvin Low, Ministry of Transport
MicroUsability has helped us kick-start the Web Interface Standards project by drafting the initial recommendations and the basic website design and layout, based on common usability principles.
Low Gek Siong, Infocomm Development Authority
MicroUsability has helped us identify where improvement can be made to enhance the user experience.
Tracy Choy, Registry of Societies
MicroUsability has helped us identify the key usability issues of our portal and improve its overall quality.
Lim Sien Koon, Ministry of Trade & Industry