User research involving usability tests, focus groups and dairy studies (using blogs) with targeted users in Singapore and Hong Kong.
 

Client

Confidential

Background

We recruited the target users and conducting in-home sessions to test the setup of the SE phones. Focus groups were conducted as well as month long dairy study using user blogs. 

There was a need to get constructive feedback and criticism by the users almost daily over a period of 30 days. The users were asked to blog about their experiences with the new phone.

We provided Focus Group facilities with observation and recording capabilities. A usability test, focus group findings and task report were delivered .

Location

Singapore, Hong Kong